jbdbet Privacy Policy
Your Data, Protected

Introduction

jbdbet ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of every individual who accesses or uses the jbdbet platform at https://jbdbet.vip ("Platform"). This Privacy Policy describes the types of personal information we collect, the purposes for which we process it, the circumstances under which it may be disclosed to third parties, the measures we take to keep it secure, and the rights available to you as a data subject.

This Privacy Policy forms part of, and should be read in conjunction with, the jbdbet Terms and Conditions. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the data processing practices described herein.

Data Controller

For the purposes of applicable data protection legislation, the data controller responsible for the personal data collected through the jbdbet Platform is the operating entity behind jbdbet.vip. References to "jbdbet", "we", "us", or "our" throughout this Privacy Policy refer to that entity in its capacity as data controller.

If you have any questions regarding data controllership, data processing agreements, or wish to exercise any of your rights described in Section 11, you may contact us at the details provided in Section 15 of this policy.

Personal Data We Collect

jbdbet collects personal data in a variety of contexts. The categories of data we may collect about you include, but are not limited to, the following:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification document;
• Date of birth (for mandatory age verification);
• Residential address, district, city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or elsewhere in Bangladesh);
• Mobile phone number registered in your own name;
• Email address.

3.2 Account & Activity Data

• Username and encrypted password credentials;
• Account registration date and last login timestamp;
• Betting history, casino game history, and wagering patterns;
• Deposit and withdrawal transaction records denominated in BDT;
• Bonus and promotional offer history;
• Responsible gaming preferences and any self-imposed limits or exclusions.

3.3 Identity Verification (KYC) Data

• Copy of government-issued photo identification (National ID card, passport, or driving licence);
• Proof of residential address (utility bill or bank statement dated within three months);
• Proof of payment method ownership (bKash / Nagad / Rocket account screenshot or bank statement);
• Selfie photograph where required for enhanced verification.

3.4 Financial Data

• Mobile banking account details for bKash, Nagad, Rocket, and Upay transactions;
• Bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank transfers;
• Transaction reference numbers and amounts in BDT.

3.5 Technical & Usage Data

• IP address and approximate geolocation data;
• Device type, operating system, and browser version;
• Pages visited, session duration, and clickstream data;
• Referring URL and search terms used to reach the Platform;
• Cookie identifiers and similar tracking technologies (see Section 8).

3.6 Communications Data

• Content of live chat conversations with jbdbet support agents;
• Email and WhatsApp messages sent to or received from jbdbet support;
• Feedback, complaints, and dispute records.

How We Collect Your Data

jbdbet collects personal data through the following channels:

• Direct provision: Data you actively submit when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically as you browse the Platform, including cookies, session logs, and server-side analytics tools;
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and banking partners when processing your deposits and withdrawals;
• Third-party KYC providers: Identity verification results returned by our certified KYC partners when you submit identity documents;
• Fraud prevention services: Risk signals and device fingerprint data from anti-fraud systems used to protect the integrity of the Platform.

How We Use Your Personal Data

jbdbet uses the personal data we collect for specific, documented purposes only. We do not use your data for any purpose that is incompatible with the purposes listed below:

If you have opted in to receiving marketing communications from jbdbet, you may unsubscribe at any time by contacting [email protected] or by using the unsubscribe mechanism included in any promotional email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to that withdrawal.

Legal Basis for Processing

jbdbet processes personal data under one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: Processing required to fulfil our obligations to you under the jbdbet Terms and Conditions, including account management, payment processing, and service delivery;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and cooperation with lawful authority requests;
• Legitimate interests: Processing carried out in pursuit of jbdbet's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, informed consent — for example, sending marketing communications. You may withdraw this consent at any time without affecting prior processing.

Data Sharing & Disclosure

jbdbet does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the limited circumstances described below:

7.1 Service Providers and Partners

We share data with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and our banking partners for deposit and withdrawal processing;
• KYC and identity verification partners for document authentication and age verification;
• Fraud prevention and risk management service providers;
• IT infrastructure and hosting providers operating our secure servers;
• Game content providers (Evolution Gaming, Pragmatic Play, Ezugi, Microgaming, NetEnt, Spribe) — these providers process game session data for game delivery purposes only.

7.2 Legal and Regulatory Disclosure

jbdbet may disclose personal data to law enforcement agencies, government authorities, or regulatory bodies where required to do so by applicable law, court order, or lawful authority request. Such disclosure will always be limited to the minimum data necessary to satisfy the legal requirement.

7.3 Business Transfers

In the event that jbdbet undergoes a merger, acquisition, or sale of all or part of its business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and your rights will continue to be protected.

Cookies & Tracking Technologies

The jbdbet Platform uses cookies and similar tracking technologies to provide you with a functional, personalised, and secure experience. Cookies are small text files stored on your device by your browser when you visit the Platform.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function correctly — for example, maintaining your login session, remembering your preferred language, and securing your account activity. These cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Used to collect anonymised data on how players interact with the Platform, including pages visited and session lengths. This data helps us identify and resolve technical issues and improve the jbdbet experience.
• Functionality cookies: Used to remember your account preferences, such as deposit limits you have set and display settings, so you do not have to re-enter them on each visit.
• Security cookies: Used to detect and prevent fraudulent account activity, including bot detection and device fingerprinting for anti-money laundering purposes.

8.2 Managing Cookies

You may control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Disabling performance or functionality cookies will not prevent you from using the Platform but may reduce the quality of your experience.

Data Retention

jbdbet retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for as long as required by applicable legal, regulatory, and anti-money laundering obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with anti-money laundering best practices;
• KYC and identity documents: Retained for a minimum of 5 years from the date of the last transaction or account closure, whichever is later;
• Transaction records: Retained for a minimum of 5 years from the date of each transaction for financial audit and compliance purposes;
• Customer support communications: Retained for 3 years from the date of the last correspondence, unless the matter relates to an ongoing dispute;
• Technical and usage data: Typically retained in identifiable form for up to 24 months, after which it may be anonymised and retained for statistical analysis purposes indefinitely.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data subject to a legal hold or active dispute will be retained until that matter is resolved.

Data Security

jbdbet implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and our servers;
• Encryption at rest for all sensitive personal and financial data stored on our servers;
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data;
• Multi-factor authentication for internal administrative systems;
• Regular security audits and penetration testing carried out by independent security professionals;
• Intrusion detection systems monitoring for unauthorised access attempts in real time;
• Secure data centres with physical access controls and environmental safeguards.

While jbdbet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is entirely infallible. In the unlikely event of a data breach that poses a risk to your rights and freedoms, jbdbet will notify affected individuals without undue delay.

Your Data Protection Rights

As a data subject, you hold the following rights in relation to personal data that jbdbet holds about you. To exercise any of these rights, please contact us using the details in Section 15. jbdbet will respond to all valid requests within 30 days of receipt.

• Right of access: You may request a copy of all personal data jbdbet holds about you, along with information about how it is being processed;
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated;
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations;
• Right to restriction of processing: You may request that jbdbet temporarily suspend processing of your data in certain circumstances, for example while the accuracy of the data is contested;
• Right to data portability: Where processing is based on consent or contractual necessity, you may request that we provide your data in a structured, commonly used, machine-readable format;
• Right to object: You may object to processing based on jbdbet's legitimate interests, including profiling for fraud detection purposes, where you have grounds relating to your particular situation;
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior lawful processing.

Please note that certain rights are subject to exceptions. For example, jbdbet may decline an erasure request where retention of the data is required to comply with a legal obligation or to establish, exercise, or defend a legal claim.

Children's Privacy

The jbdbet Platform is strictly intended for individuals aged 18 years and above. jbdbet does not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the account registration process, and jbdbet reserves the right to request documentary proof of age at any time.

If jbdbet becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and permanently close the relevant account. If you are a parent or guardian and believe that your child has registered an account on jbdbet, please contact us immediately at [email protected].

Third-Party Links

The jbdbet Platform may contain references to third-party services such as payment processors, game studios, and support tools. This Privacy Policy applies exclusively to data processed by jbdbet in connection with the Platform. It does not extend to the data practices of any third-party website, service, or application that may be linked to or from the Platform.

jbdbet is not responsible for the privacy practices or content of third-party services. We recommend that you review the privacy policy of any third-party service before providing your personal data to them.

Amendments to This Privacy Policy

jbdbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.

Material changes to this Privacy Policy will be communicated to registered players via email or a prominent notice on the Platform at least 7 days before the revised policy takes effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically so that you remain informed about how jbdbet collects, uses, and protects your personal data.

Contact Us & Data Requests

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data jbdbet holds about you, please contact our Data Support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week from your account dashboard
• WhatsApp: +880 1700 000000
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

When submitting a data subject request, please include your full name, registered email address, and a clear description of your request so that we can verify your identity and respond efficiently. jbdbet will acknowledge all privacy-related requests within 48 hours and provide a substantive response within 30 calendar days.